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Product Overview
Key Features:Real-time Executive Overview: Summary KPI cards tracking Active Customers, Support Agents, Average First Response Time, and Average Resolution Speed. Ticket & Routing Management: Quick indicators for Unassigned Tickets with direct agent assignment shortcuts, Department allocation, and live ticket counts. Quick Operational Shortcuts: Top action buttons for "Create Ticket", "View All Tickets", "Reports & Analytics", and unread notification alerts. Knowledge Base & Help Center: Integrated modules to manage Knowledge Base (KB) Articles, KB Categories, FAQs, and public help items. Support Tools: Support for pre-written Canned Responses, department routing, and customer account profiles. Flexible Timeframe Filters: Built-in dashboard metrics toggling between Today, Last 7 Days, and Last 30 Days
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Key Features
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System Requirements
| Category | PHP CMS |
| Technology | PHP CMS |
| Product Type | CMS |
| License | Regular |
| Current Version | 1.0.0 |
| Last Update | Oct 18, 2026 |
| Published Date | Oct 18, 2026 |
Installation Guide
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License Information
Regular License
Use in one end product, free or paid. Total price includes the item price and a buyer fee.
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